Privacy Policy

This Privacy Policy explains how Delco Cargo ("Delco Cargo", "we", "us") collects, uses, and protects information when you use our website, request a quote, book a shipment, or otherwise work with us. By using our services you agree to the practices described below.

Information we collect

• Contact details — name, company, email address, and phone number you provide when requesting a quote or creating an account.
• Shipment information — origin and destination, commodity descriptions, weights and dimensions, and related shipping and customs documentation.
• Usage data — basic technical information such as IP address, browser type, and pages visited, collected through cookies and similar technologies.

How we use your information

We use the information we collect to:

• Prepare quotes and arrange the transport of your cargo;
• Complete customs clearance and meet legal and regulatory requirements;
• Provide shipment updates, support, and account servicing;
• Improve our website and the quality of our services.

Sharing your information

To move your cargo we share necessary information with carriers, airlines, shipping lines, customs authorities, and other supply-chain partners involved in your shipment. We do not sell your personal information. We may also disclose information where required by law or to protect our legal rights.

International transfers

Because freight forwarding is global, your information may be processed in countries other than your own. Where we transfer data internationally we take steps to ensure it remains protected in line with applicable laws.

Data retention

We keep shipment and customs records for as long as required by trade and tax regulations, and other personal data only for as long as needed for the purposes described in this policy.

Your rights

Depending on where you are located, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

Contact us

Questions about this policy or your data? Email us at privacy@delcocargo.com.